Privacy Policy

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This Privacy Policy sets out the terms on which ARRAKE, S.A. de C.V. (hereinafter "ARRAKE"), collects, uses, and safeguards the data and personal information that is provided by its users when using this website. ARRAKE is committed to the security of its user’s privacy, and in this regard, when we ask you to fill in any personal information - such as your name, address, phone number, or e-mail address - we do so with the assurance that it will only be used in accordance with the terms of this document. 

Information That is Collected

We will use the personal data we collect from you - such as your name, address, phone number, or e-mail address - for the following purposes: 

1. Comply with those obligations that derive from the legal and/or commercial relationship between you as the owner of the personal data and ARRAKE.

2. For the provision of services and solutions.

3. To help with marketing and communication initiatives.

4. To comply with the derived obligations and other services provided by ARRAKE or for the acquisition of any product sold by ARRAKE.

Additionally, we will use your personal information for the following purposes that are not necessary for the requested service, but that allow and facilitate us to provide you with better service:

1. For any other post-sale service that ARRAKE offers its customers, for the purposes of identification, promotion, sale, advertising, statistics, internal analysis, and consumer service.

If you do NOT want your personal data to be processed for these additional purposes, from this moment and at any time, either before and/or after your data is used, you can notify us of the above, sending your request by e-mail to: admin@arrakesolutions.com

The refusal to use your personal data for these purposes may not be a reason for us to deny you the services and products you request or contract with us.

If your personal data is intended to be used for a purpose other than the above, ARRAKE will notify you by e-mail or by phone, to obtain your consent for the processing of your personal data in accordance with the new purposes. If we do not receive your consent, for the cases in which it is necessary, ARRAKE will not use your personal data.

Security

The security of customer information is very important to us, and we are committed to safeguarding it. We maintain reasonable physical, electronic, and procedural safeguards to protect it from unauthorized access, use, disclosure, loss, or destruction. We limit access to those employees who assist us in providing the services you order. We also require that third parties to which we disclose personally identifying information adhere to this policy and establish information security procedures.

Cookies

The proper functioning of the ARRAKE website requires the use of cookies. "Cookies" are small data files sent to your hard drive when you browse the site. When you accept the cookies, they are then used to enhance your online experience, facilitate your use of our site, and to collect statistics about web traffic and your visit to the site. Cookies can be session or permanent. Session cookies do not remain on your computer after you log out of your browser, while permanent cookies remain on computers until they are deleted or expire.

Most web browsers allow you to exercise control over cookie files on your computer by erasing them, blocking them, or notifying you when you receive such files. Please refer to your browser's instructions for information on those functions. Please note that disabling cookies from this site may disable various functions or cause it not to display correctly. 

Linked Third-Party Sites

This website may contain links to other sites. Although we choose our sites carefully, we are not responsible for the content, maintenance, or privacy policies of those sites. Once you click over to a third-party site, we encourage you to check that site's privacy policy.

Control of your Personal Information

At any time you may restrict the collection or use of personal information that is provided to our website. Whenever you are asked to fill out a form, such as a registration form, you can check or uncheck the option to receive information by e-mail. In case you have checked the option to receive our newsletter or advertising you can unsubscribe at any time. This company will not sell, give away, or distribute any personal information that is collected without your consent, unless required by a judge with a court order.

ARRAKE’s privacy and security policies demonstrate our responsibility to the individuals from and about whom we receive and report information, and to our customers, who rely on us to safeguard the information they report. If you have any questions or concerns about our privacy and security policies, please contact us by e-mail. 

ARRAKE reserves the right to change the terms and conditions of this Privacy Policy at any time.

Last update September 1, 2023.